Mount Jerome photo

Internet viewing of services

If one or more family members are unable to attend a loved one's cremation service at Mt Jerome, then it is possible for them to view and hear the service over the internet via Skype (with the knowledge of the bereaved family).

All that we need is for the individual(s) concerned to take the below 3 main steps.

(1) To email us beforehand for the Skype Link at least several hours before the service starts with the name of the deceased, the date and time of the cremation service. We will then in turn email that individual(s) with the relevant Chapel Skype Group Link.

(2) The individual(s) to click on the Chapel Skype Group Link on the same day of the service starts (do not try as earlier as the Skype Group Link will not be live). Then click on the "open link" button option on the Skype pop up window and login under either as a guest or under own Skype address. If as a guest, please type in your name and click on "join conversation"

(3) NB!! Please note that the chapel attendant will open the Chapel Skype Group Link just before the service starts. However, there may be several minutes delay if a prior service in the same chapel has not finished on time.

Remember that it is essential that the individual who wishes to view a service with Skype to:
(a) Have a reliable Wifi signal for the duration of the Skype call

(b) Ensure that the Microphone setting on the Skype call screen is muted during the service

(c) Bear in mind that any guest conversation will only last 24 hours

 

 

 


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